Bug 1937 - LibreOffice could not print in album orientation on HP_LaserJet_Professional_P1102
: LibreOffice could not print in album orientation on HP_LaserJet_Professional_...
Status: RESOLVED WORKSFORME
Product: Desktop Bugs
Classification: ROSA Desktop
Component: Main Packages
: Fresh
: x86_64 Linux
: Normal normal
: ---
Assigned To: ROSA Linux Bugs
: ROSA Linux Bugs
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2013-04-18 09:56 MSD by FirstLevel
Modified: 2016-04-06 19:21 MSD (History)
3 users (show)

See Also:
RPM Package: libreoffice-calc-3.6.2-2-rosa2012.1.x86_64
ISO-related:
Bad POT generating:
Upstream:


Attachments
Diagnostic information (1.48 KB, text/plain)
2013-04-18 09:56 MSD, FirstLevel
Details
print settings -1 (97.17 KB, image/png)
2013-04-18 09:57 MSD, FirstLevel
Details
print settings -2 (51.01 KB, image/png)
2013-04-18 09:57 MSD, FirstLevel
Details
print settings -3 (106.82 KB, image/png)
2013-04-18 09:57 MSD, FirstLevel
Details

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Description FirstLevel 2013-04-18 09:56:29 MSD
Created attachment 1303 [details]
Diagnostic information

Description of problem:
I have installed ROSA 2012.1 Fresh and has printer HP_LaserJet_Professional_P1102.
If I try to open some document from LO Calc in album orientation I see that document is printing in portrait orientation.
I have attached some diagnostic information and screenshots of print settings.


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.
2.
3.
Comment 1 FirstLevel 2013-04-18 09:57:13 MSD
Created attachment 1304 [details]
print settings -1
Comment 2 FirstLevel 2013-04-18 09:57:23 MSD
Created attachment 1305 [details]
print settings -2
Comment 3 FirstLevel 2013-04-18 09:57:34 MSD
Created attachment 1306 [details]
print settings -3
Comment 4 FirstLevel 2013-04-18 09:58:24 MSD
I (FirstLevel) does not have same problem on HP M2727
Comment 5 Denis Silakov 2013-09-14 10:06:42 MSD
Probably this was an issue with printer drivers; we have recently updated hplip drivers (a significant update, from 3.12 to 3.13), so it makes sense to update hplip.

Also you can try new LibreOffice which is currently at QA - bug #2684.
Comment 6 FirstLevel 2013-09-16 11:42:25 MSD
(In reply to comment #5)
> Probably this was an issue with printer drivers; we have recently updated
> hplip drivers (a significant update, from 3.12 to 3.13), so it makes sense
> to update hplip.
> 
> Also you can try new LibreOffice which is currently at QA - bug #2684.

User has answered: Situation does not depends on printer vendor. The same problem is occurred with Brother, Kyocera, Samsung. The general reason for this problem is using PDF as default method for printing LibreOffice. If user change printing method to PostScript - problem is solved. But user can not to change default print method in LO.
User has changed print method by this way (in russian): Файл - Настройки принтера - Свойства - Вкладка Устройство - Язык принтера.
Comment 7 FirstLevel 2013-09-16 11:42:41 MSD
Actual LO packages 
rpm -qa | grep libreoffice
libreoffice-core-4.1.1-2-rosa2012.1.x86_64
libreoffice-writer-4.1.1-2-rosa2012.1.x86_64
libreoffice-common-4.1.1-2-rosa2012.1.x86_64
libreoffice-style-hicontrast-4.1.1-2-rosa2012.1.x86_64
libreoffice-style-oxygen-4.1.1-2-rosa2012.1.x86_64
libreoffice-math-4.1.1-2-rosa2012.1.x86_64
libreoffice-draw-4.1.1-2-rosa2012.1.x86_64
libreoffice-pyuno-4.1.1-2-rosa2012.1.x86_64
libreoffice-kde4-4.1.1-2-rosa2012.1.x86_64
libreoffice-wiki-publisher-4.1.1-2-rosa2012.1.x86_64
libreoffice-impress-4.1.1-2-rosa2012.1.x86_64
libreoffice-java-common-4.1.1-2-rosa2012.1.x86_64
libreoffice-presentation-minimizer-4.1.1-2-rosa2012.1.x86_64
libreoffice-help-en_US-4.1.1-2-rosa2012.1.x86_64
libreoffice-dtd-officedocument1.0-4.1.1-2-rosa2012.1.x86_64
libreoffice-openclipart-4.1.1-2-rosa2012.1.x86_64
libreoffice-calc-4.1.1-2-rosa2012.1.x86_64
libreoffice-base-4.1.1-2-rosa2012.1.x86_64
libreoffice-4.1.1-2-rosa2012.1.x86_64
libreoffice-l10n-ru-4.1.1-2-rosa2012.1.x86_64
libreoffice-help-ru-4.1.1-2-rosa2012.1.x86_64
libreoffice-postgresql-4.1.1-2-rosa2012.1.x86_64
Comment 8 Denis Silakov 2013-09-16 13:20:04 MSD
One more possible reason is ghostscript. We had bug #240 with the same symptoms which was fixed in newer ghostscript.
Comment 9 Sergey Zhemoitel 2013-09-16 13:23:23 MSD
Install now

rpm -qa | grep ghostscript
ghostscript-common-9.05-4-rosa2012.1.x86_64
ghostscript-fonts-8.11-18-rosa2012.1.noarch
ghostscript-9.05-4-rosa2012.1.x86_64
Comment 10 Denis Silakov 2013-09-16 14:05:00 MSD
Could you try ghostscript-9.10 from here:

https://abf.rosalinux.ru/build_lists/1255953

?
Comment 11 Sergey Zhemoitel 2013-09-16 14:19:25 MSD
После обновления Samsung ML-1640 отвалился с сообщением: 

Простаивает - File "/usr/lib/cups/filter/gstoraster" not available: No such file or directory

в system-config-printer
Comment 12 Sergey Zhemoitel 2013-09-16 15:03:15 MSD
пришлось переустанавливать всю подсистему печати :(.
Comment 13 Sergey Zhemoitel 2013-09-16 15:11:51 MSD
переустановка тоже не помогла. Разве что сообщение сменилось на:
Обработка - no profiles specified in PPD

и совершенно не понять что оно хочет...
Comment 14 FirstLevel 2014-06-03 15:11:24 MSD
checking the relevance
Comment 15 FirstLevel 2014-06-06 08:26:08 MSD
Case is actual
Comment 16 FirstLevel 2014-10-08 17:28:57 MSD
Please check the problem for our new release
http://mirror.rosalab.ru/rosa/rosa2014.1/iso/ROSA.Fresh.R4/
Comment 17 Sergey Zhemoitel 2015-01-30 21:55:25 MSK
Проблема существует от R1 до R5 в LO от 4.0 и выше, так как по умолчанию стоит формат печати PDF. Достаточно снять галочку в настройках.
Comment 18 Denis Silakov 2016-03-22 18:29:59 MSK
Есть ли возможность посмотреть, актуален ли сейчас этот баг? Тут возможно было сочетание сразу нескольких ошибок, которые постепенно исправились в других багах.
Comment 19 Denis Silakov 2016-04-06 19:21:22 MSD
Помечу как worksforme. Если вдруг воспроизведется ,то лучше новый баг завести - версии всех компонентов сильно уехали вперед. Можно заодно новый LO попробовать из bug 6905.